Back in July I was sent an email explaining I’d be “soon” automatically upgraded to BT Halo 1. This still hasn’t happened as far as I can see from my account. Just wondered when this would be scheduled to take place and what improvements/benefits off the back of it I can expect to receive?
Thanks In Advance
Have you checked MYBT to see if package now has Halo 1 added
Halo 1 or 2 are add-on to your package but they do not give any benefit of faster connection speed. Halo 2 gives a new SH2 but Halo 1 does not
Hi Thanks for the reply,
Yes I can confirm that nothing has been added to my account upon checking. Strange that the comms were sent in July but nothing still actioned.
then phone options team 0800800030 and see if they can explain and add halo 1