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georgebield
Beginner
274 Views
Message 1 of 3

BT ID Accounts

After 5 months of dreadful service from BT simply trying to get a new landline they have allocated 2 additional account numbers to my ID They say they are closed and that I can delete them. I have managed to add the correct account number but cant find anywhere to delete the unused ones

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NeilO
Moderator
Moderator
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Message 2 of 3

Re: BT ID Accounts

@georgebield I'm sorry about the problems you had getting your services connected. We'll be happy to help with the BT ID issues, I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

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JohnC2
Moderator
Moderator
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Message 3 of 3

Re: BT ID Accounts

Hi @georgebield  did you get this sorted? If not get back to us and we'll get the old accounts removed.

cheers

John

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