BT Line Saver - Also Shows My Broadband & Calls

[allanraymond]

Why do BT make paying for BT Line Rental Saver sound so complicated?

I have received an email from BT to say my Line Rental Saver is about to expire with a link to renew.

I clicked on the link which brings up the cost of my Line Rental Saver, but it also includes details of the cost my current monthly Broadband & Calls Package (which I renewed about a month ago). The only problem is the cost of the Broadband & Calls Package does not include the discount which I received when I renewed my package.

I'm loathe to renew my BT Line Rental Saver whilst the page is showing my Broadband & Calls Package before my discount is applied. Against my  Broadband & Calls Package it actually shows "Monthly cost including any offers" but in reality the cost shown does not include my discount.

Anyone come across a similar situation and did it right itself once you had renewed the Line Rental Saver?

Or is easier to just ring 0800 44 33 11?

[PaddyB]

Hi @allanraymond,

Did you manage to get this sorted?

If not, please post back and I'll be able to help you renew your Line Rental Saver.

Thanks

PaddyB

[allanraymond · Accepted solution]

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@PaddyBwrote:

Hi @allanraymond,

Did you manage to get this sorted?

If not, please post back and I'll be able to help you renew your Line Rental Saver.

Thanks

PaddyB

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Paddy

All sorted out thanks, I renewed Line Rental Saver the following day by telephone to be on the safe side.

[PaddyB]

Hi @allanraymond,

Thank you for posting back, I'm happy its been sorted.

Cheers

PaddyB