Can a moderator please confirm that the below procedure copied from bt website is correct or not? My son and my wife want to maintain their own mobile accounts.
If you have BT Plus broadband and live in the same household as someone who's got a mobile account with us, you can share your Plus mobile benefits with them for no extra cost:
- Mobile Data Boost (double mobile data)
- An upgrade to our fastest 4G speed
- Our Keep Connected Promise - Broadband Backup
Find out more at Learn about BT Plus mobile benefits >
You don't need to do anything if your own BT Mobile and those belonging to others in your home are on the same account as the BT Plus broadband. In this case, the mobile benefits will be applied automatically.
But if someone lives in your home with their own account, you'll need to follow these steps:
How do I share my BT Plus mobile benefits?
If you're the BT Plus broadband account holder, you can share your BT Plus mobile benefits with any other BT Mobile customers living in your home. To do this:
If you're the BT Mobile account holder
How do I claim my BT Plus mobile benefits?
If you receive an invitation from the BT Plus broadband account holder, you'll need to claim the benefits by following these steps:
If the account holder has sent you an invitation, but you don't receive it, check your junk/spam folder.
However, you don't need to wait for an invitation from the broadband account holder. You can follow these steps to check you're eligible:
I'm being told I'm not eligible to get the benefits?
To be eligible, BT Mobile customers must live at the address where the BT Plus broadband is installed. Our systems will check this when you try to claim the benefits.
If you're having problems: