Good day, I signed up and had my broadband installed on the 14th Of July. I was told I would receive a £80 Mastercard, when I log into my account I have no rewards that have been claimed and I also dont have any rewards to claim. Could someone please help me understand how it works?
Welcome and thanks for your post!
I'm sorry that there isn't any rewards showing in your profile to claim. You need to wait until after 14 days following activation before you can claim for the reward card. Do you want to hold off until after that time and then log in to check again?
If you're still having problems after that time post back and we'll be happy to give you a hand from here.
Good day my line was activated on the 14th of July and it is now the 4th of August and I am still unable to claim a reward.