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Beginner
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Message 11 of 19

Re: BT REWARDS CARD

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Hi David, 

Thank you, my order was placed on 28 Sep 2020 and service was activated on 13 Oct 2020.

Thanks, 

Calum

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Moderator
Moderator
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Message 12 of 19

Re: BT REWARDS CARD

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Thanks for confirming that @Qlydae.

I've sent you a private message so you can get in touch.

Cheers

David

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Beginner
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Message 13 of 19

Re: BT REWARDS CARD

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Hi

I think I'm having a similar problem. I'm sure I'm past the coolin off phase but I can't see my reward card

Thanks

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Moderator
Moderator
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Message 14 of 19

Re: BT REWARDS CARD

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Hi @ bubba_gump and welcome.

I'm sure we can help you as well. Just let me know when you ordered and when the services were activated.

Cheers

David

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Beginner
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Message 15 of 19

Re: BT REWARDS CARD

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Ordered on 8/10 and activated on 19/10.
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Moderator
Moderator
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Message 16 of 19

Re: BT REWARDS CARD

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Thanks @ bubba_gump,

I'll drop you a private message so you can get in touch.

Cheers

David

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Beginner
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Message 17 of 19

Re: BT REWARDS CARD

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I also have the same problem.  How did you all get this resolved?

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Moderator
Moderator
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Message 18 of 19

Re: BT REWARDS CARD

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Hi @Gibbo2,

Welcome to the Community and thank you for posting. I'm sorry you haven't been able to claim your BT Reward Card.

What date did you place your order and when did your service go active?

Thanks

Paddy

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Beginner
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Message 19 of 19

Re: BT REWARDS CARD

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Ordered broadband mid November and had it activated 30th November. 

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