This has been picked up by @RobbieMac. He is dealing with it and will be in touch with you tomorrow.
I replied to that email can you confirm you got okay?
Got it and I've sent it off.
I'll come back to you again on Thursday.
Thanks @spluff, I got you're emails yesterday and have passed these on to the bt.com faults team.
I still cannot access my bills and I have no idea what I am getting charged.My speed is a lot lower than what I should be getting aswell
Robbie can I have an update on this?
This is a complete joke its been going on for 3 monthsThanks
I have asked a moderator to update you, so you will have to wait for a reply.