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AJG1
Beginner
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Message 1 of 2

BT Reward Card Claim

Hi there - like some other users in this forum, I seem to be having issues claiming the reward card through the system - my services went live on 5th December (my original order date was 9th November) so I have waited the recommended time and keep checking back to the https://www.bt.com/manage/bt-reward-card/ link but no luck.  Could someone help please? Thank you! 

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: BT Reward Card Claim

Hi @AJG1 welcome to the community and thanks for posting, I'm sorry your reward card is not available to be claimed. I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

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