I just wanted to find out if there is anyway to actually find out if my reward card has actually been sent as it states on the BT reward website that it was the dispatch date for the 8 May 2018.
As I have also emailed the reward card team about asking if this has been issued or away to track the dleivery of the £150 card but they have not responded.
Thanks for your post!
It can take up to 30 days to receive the reward card. My advice at this moment in time is to wait until that time has elapsed. If you still haven't received it after that time then we'll certainly look into it for you then.
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Unsure what's happened but when I got the email with the subject 'We've sent your reward' there is a link to track my reward however after signing in today it isn't any longer showing my reward anyone else had this problem.