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Beginner
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Message 1 of 2

BT Reward Card not received

I purchased a BT Broadband on 21 March with Included £80 reward card which has yet to be received and shows on website that there is no reward. Its been more than 45 days since I got broadband. 

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Message 2 of 2

Re: BT Reward Card not received

Hi @1mks1946,

Thank you for posting and welcome to the Community. I'm sorry if you haven't been able to claim the BT Reward Card that was included as part of your order. If you send me in your details, I'll be able to get the Promotions team to investigate. 

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

Paddy

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