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Beginner
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Message 1 of 3

BT Reward Card not showing

Hi 

 

I posted last month about my BT Rewards Card not showing up, and was advised to send a PM, but have not heard anything back. Can anyone help please?

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Moderator
Moderator
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Message 2 of 3

Re: BT Reward Card not showing

Hi @rowdle,

I'm sorry you haven't had an update, we have had to prioritise our cases and have been dealing with the most vulnerable customer first. This has resulted in a delay in us responding to other cases. I've checked our queue and we do have your details. One of my colleagues will be in touch as soon as we can.

Please accept my apology for the delay.

Thanks

PaddyB

 

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Beginner
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Message 3 of 3

Re: BT Reward Card not showing

No worries thanks Paddy

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