I recently posted that I had not received the £80 preloaded card. I had a telephone call saying it was being sorted, a text message dated 16/04/21 saying it was on its way, and an email quoting a case number saying the case was closed.
I’m still waiting for the reward card.
Can anyone help please?
Thank you for posting. I'm sorry you haven't heard anything back yet. If you send me your details, I'll take a look at what is happening with your case?
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages