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Aspiring Contributor
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Message 1 of 6

BT Reward Card via uSwitch Deal

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I placed an order on 9th January for BT Superfast Fibre 1 via uSwitch online over their app and am now set up with my home broadband as of this evening following a visit from a BT engineer.

My understanding was that I am eligible for a £70 reward card upon completing the offer and purchasing the contract, which I have done so. However, although my ordered stopped remaining "open" about an hour or so ago I still am unable to claim my reward card despite being good to go.

How can I claim my reward card given the situation I'm in and the fact that when I click claim reward it says I have no rewards available?

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: BT Reward Card via uSwitch Deal

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You need to wait until the cooling off period has expired



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Aspiring Contributor
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Message 3 of 6

Re: BT Reward Card via uSwitch Deal

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Thank you very much for clarifying that.

 

Do you know how long this might be?

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: BT Reward Card via uSwitch Deal

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@MartinFarrell 

If you visit this page.

https://www.bt.com/manage/bt-reward-card/

14 days from today, you should be able to claim your reward.

If there were any third party offers, like M&S vouchers, these have to be claimed via a different website.

Distinguished Sage
Distinguished Sage
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Message 5 of 6

Re: BT Reward Card via uSwitch Deal

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this forum help. https://community.bt.com/t5/Bills-Packages/Claiming-a-BT-Reward-card/td-p/1857030



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Aspiring Contributor
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Message 6 of 6

Re: BT Reward Card via uSwitch Deal

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Thank you so much for that, appreciate it.

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