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Newbie
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Message 1 of 4

BT Reward Card

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Hello,

I purchased BT Fibre 2 Broadband  in July and it is now active. However when I go to my rewards to claim the £110 credit reward it still isn't showing?

I hope you can help.

Regards,

 

Kaspar

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Moderator
Moderator
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Message 2 of 4

Re: BT Reward Card

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Hi @Kaspar1 welcome to the forum and thanks for posting. Sorry you are unable to claim your reward card. Would you let me know what date you placed your order and has your broadband been active for 14 days at least now?

cheers

John

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Newbie
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Message 3 of 4

Re: BT Reward Card

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Hi @JohnC2 , thanks for the speedy reply.

The order was placed on the 29th July, and the broadband has been active since the 14th August, (so just over a month now.)

Hope this helps.

Cheers,

Kaspar

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Moderator
Moderator
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Message 4 of 4

Re: BT Reward Card

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Hi @Kaspar1 thanks for confirming that info for me. I've sent you over a Private Message with details on how to contact the Mod team and we'll be happy to get the claim for the card processed for you.

cheers

John

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