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Beginner
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Message 1 of 4

BT Reward Card

Hello,

I purchased BT broadband at the end of November and it was activated within a few days. I was supposed to get a  £100 BT reward card and £40 M&S voucher but whenever I try to claim the reward card via the link on a email it tells me no rewards available on my account. Any help much appreciated. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT Reward Card

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Beginner
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Message 3 of 4

Re: BT Reward Card

Thanks!

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Moderator
Moderator
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Message 4 of 4

Re: BT Reward Card

Hi @awider88,

Welcome to the community and thank you for posting. I'm sorry you've haven't been able to claim your Rewards as part of your offer for signing up to BT. If you send me your details, I'll be able to help you with this.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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