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Beginner
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BT Reward Card

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Hi

I signed my Parents up to BT (Fibre and TV) and the package had an £80 BT Reward card and also a £40 M+S voucher. 

Neither of these show up when I go to the BT Rewards Claim site. The package they chose was up and running on the 12th Feb 2020.

I took a screenshot of the offer when I placed the order for them.

https://ibb.co/ncVFPfq

 

I did message BT on the 25th Feb but they have not replied.

Are they better off ringing BT directly or can anyone on here assist ?

 

Regards

 

Lee

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Moderator
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Message 2 of 3

Re: BT Reward Card

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Hi @lee32uk, welcome to the community and thanks for posting, you need to claim the M&S voucher on this link.

 

I'll send you a private message in a few moments so you can get in touch with the moderation team and we'll be happy to help with the £80 Reward card claim.

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Message 3 of 3

Re: BT Reward Card

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Hi Neil

I have put the claim in for the M+S voucher on that link, so thanks for that.

As for the £80 reward card I have received a call from BT in response to the message I sent previously,  so they are looking in to it for me.

 

Thanks again

Lee