Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I placed an order for BT Fibre 2 on 02/06/2021 that should've included a £110 BT Reward card, but there are no rewards showing up in my account when I go to claim (my internet has been live for over a month now). I was originally directed to the BT order page via www.broadbandchoices.co.uk.
Hi @Thanasis, welcome to the community, I'm really sorry you're having difficulty claiming the reward card. I'll send you a private message so you can get in touch with the moderation team and we'll be happy to help.
You'll find the private message by clicking on the envelope in the top right of the community.