I ordered the Fibre 2 Package on the 4th of September 2020 during the offer period on a £120 reward card.
My broadband went live on the 18th and yet when I go on the BT rewards page there is still no reward showing as available. Can someone advise on how to claim my reward card?
Welcome to the Community and thank you for posting. I'm sorry you haven't been able to claim your BT Reward Card. I'll be able to help you with this.
I have sent you a private message with instructions on how to contact me. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages