Hi my BT broadband and phone went live on Mar 22nd, I claimed my cashback cheque and BT reward card the same day it went live. I recieve my cashback cheque 2 weeks ago but I'm still waiting for my reward card. The message I recieve said it was dispatched on the 3rd April. I still haven't received it. Who do i need to contact to find out why I've not received it.
Thank you Daniel for replying back. I had a text message on the 23rd March to say that my £110 BT reward card would be sent out shortly. The 30 days is up this weekend. Is there anyway of checking to see if it has been sent out? As I said in my earlier post I receive my £50 Cashback cheque a couple of weeks ago.