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wenlaw
Beginner
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Message 1 of 2

BT Rewards Card Multiple Account Issue

Hello,

I have tried to access my rewards through the link https://www.bt.com/manage/bt-reward-card. However, as I have multiple (2) accounts, I am constantly switched back to the original account with no products or services active.

Is there an alternate way to access the rewards cars registration without getting the account switched automatically? 

Thank you.

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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: BT Rewards Card Multiple Account Issue

@wenlaw Welcome to the community and thanks for posting, I'm sorry to see you're having difficulty claiming your reward card. I've sent you a private message so you can send over your details and I'll be happy to help.

Thanks

Neil

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