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eyeinthesky
Beginner
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Message 1 of 2

BT Rewards and Gifts

Hi, I signed up with a mobile as was told i would receive an email in regards to £120 Cashback pre paid card plus a Smartwatch worth £149 - these were supposed to be free gifts with my purchase, the time frame has passed and, i have not received any emails about this; when i did get through, they had no knowledge of this offer ??? - Can anyone help on this ..many thanks

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1 REPLY 1
Matt-S
Moderator-Retired
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Message 2 of 2

Re: BT Rewards and Gifts

Hi @eyeinthesky,

Thanks for taking the time to send in your account information.

I have reviewed your case and have spoken to your case handler in Liverpool. I understand they have spoken to you and have made arrangements on how to resolve your case.

I'm going to leave this case with them and they will call you again on 10/04/2020

Thanks

Matt

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