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Kookystah
Beginner
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Message 1 of 2

BT Rewards card "Error ! Please try after some time."

I have just placed an order a week ago to apply for fibre broadband at a place I am about to move in the end of the month. I just received a confirmation email from BT stating that my rewards card is ready to claim. However i clicked into the "Claim your reward card" link, and I was redirected to BT's login page, then was shown:

Error !

Please try after some time.

I retried different browsers and checked my connection, but nothing seems to be working.

Any suggestions? It seems that quite a few people in this forum faces the same problem too.

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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: BT Rewards card "Error ! Please try after some time."

Hi @Kookystah Welcome to the community, I'm sorry, that's not a good start.  We'll be able to help you get that sorted and I've sent you a private message so you can send over your details.

Thanks

Neil

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