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Aspiring Contributor
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Message 11 of 65

Re: BT SPORTS CREDIT/REFUND

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Same as me- I have not received any credit despite contacting them numerous times...
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Moderator
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Message 12 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @skillett61 @Sallyh32 & @stephenrowan 

I'm sorry you guys haven't received the BT Sport credits that you applied for.

I have sent each of you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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Aspiring Contributor
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Message 13 of 65

Re: BT SPORTS CREDIT/REFUND

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Email received thanks but only half price offered for June. No mention of a refund for April and May as promised. I feel we’re going round in circles avoiding the refund???

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Beginner
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Message 14 of 65

Re: BT SPORTS CREDIT/REFUND

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Has anyone managed to get this resolved as I also have been charged for april and may?

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Aspiring Contributor
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Message 15 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi Robbie, hope you received my reply in the private messages.
Regards
Kim
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Aspiring Contributor
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Message 16 of 65

Re: BT SPORTS CREDIT/REFUND

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I know I’ve given up trying to get the credit for the other months...apparently I have been given credit for June but that won’t be seen until next bill in July.....money out the window!

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Aspiring Contributor
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Message 17 of 65

Re: BT SPORTS CREDIT/REFUND

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😩

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Beginner
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Message 18 of 65

Re: BT SPORTS CREDIT/REFUND

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This thread has proved interesting, I wasn’t even aware that dpcredits were possible until read the thread.

 

This is an absolute scam - why do I have to apply for refund ? What has BT made no attempt to communicate this to customers ?

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Aspiring Expert
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Message 19 of 65

Re: BT SPORTS CREDIT/REFUND

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@PBennywrote:

This thread has proved interesting, I wasn’t even aware that dpcredits were possible until read the thread.

 

This is an absolute scam - why do I have to apply for refund ? What has BT made no attempt to communicate this to customers ?


It's been on the website & in the press etc. They've been dealing with other things over contacting customers, some of who have opted not to receive correspondence as well

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Aspiring Contributor
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Message 20 of 65

Re: BT SPORTS CREDIT/REFUND

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No, just offered half price June.

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