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Moderator
Moderator
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Message 51 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @Moulsham138 welcome to the forum and sorry you have not received your BT Sport credit. When did you apply for the credit? Are you billed monthly or quarterly?

cheers

John

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Beginner
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Message 52 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi thanks for your reply, Applied for the credit in May and I am billed monthly
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Moderator
Moderator
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Message 53 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @Moulsham thanks for confirming that. The BT Sport Credit  will be applied from your claim. What date was your June bill? 

cheers

John

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Contributor
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Message 54 of 65

Re: BT SPORTS CREDIT/REFUND

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Like many others, I applied for a credit for BT Sports, and Have just received my latest bill, and still no credit.

Who can I contact about this, they tell us not to phone 150, and you can't email anybody.

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Beginner
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Message 55 of 65

Re: BT SPORTS CREDIT/REFUND

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date of Junes bill is 23 Jun - no credit on there
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Moderator
Moderator
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Message 56 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @mswin341,

Thank you for posting. When did you apply for the credit?

Thanks

PaddyB

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Moderator
Moderator
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Message 57 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @Moulsham138,

Thank you for posting back, if you send me in your details, I'll be able to take a look at this for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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Contributor
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Message 58 of 65

Re: BT SPORTS CREDIT/REFUND

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Thanks for your reply, PaddyB.

Sometime in May, not sure of the exact date, I thought the credit would have been automatic.

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Moderator
Moderator
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Message 59 of 65

Re: BT SPORTS CREDIT/REFUND

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Hi @mswin341 sorry that you have not received the BT Sport credit. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

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Newbie
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Message 60 of 65

Re: BT SPORTS CREDIT/REFUND

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Hello Mr Moderator (John),

I too have not received any credit in respect of the BT Sports refund ...……… and I applied quite early on in the outbreak of Covid-19.  For example I have an e-mail dated 03 April stating I/we would now receive a BT Sport Credit applied for 2 months. (and have applied since that date too, all to no avail).  Could you resolve the issue/refund for me please?  Many Thanks

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