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Newbie
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Message 1 of 8

BT Sport package substantial price increase

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I don't want to phone BT because others will have far more urgent queries than mine but why has my BT Sport package increased by a net £12 pm on this latest bill? 

To make the bitter pill harder to swallow, the package price was increased BEFORE  live sports events were cancelled with the pandemic.  

7 REPLIES 7
Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: BT Sport package substantial price increase

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It is probably brpecause you fixed term contract for BT SPORT has ended and any discount has terminated and you are now on standard terms. You can either agree a new contract and negotiate a new deal or like many cancel BT Sport until live sport starts again



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Beginner
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Message 3 of 8

Re: BT Sport package substantial price increase

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hi I used the online chat and explained my issue and they gave me 12.50 off my bill however I am going to do it again as there is no live football at all and im not paying 12.50 for bt sport so I urge you to contact them and keep going at them until they relent good luck 

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Message 4 of 8

Re: BT Sport package substantial price increase

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Hi I am struggling to find the live chat, can you signpost me to this please?
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Contributor
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Message 5 of 8

Re: BT Sport package substantial price increase

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I've been trying to contact them all last week as I'm out of contract this month. Just checked my account and its gone up £10/month already. I'm on hold again and just hope it doesn't just ring out after 30 minutes like last week. Chat doesn't seem available which I find strange.

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Beginner
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Message 6 of 8

Re: BT Sport package substantial price increase

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I think they took it off
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Beginner
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Message 7 of 8

Re: BT Sport package substantial price increase

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keep trying at all different times in the day and explain ur situation they should reimburse u should u cancel bt coz ur out of contract
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Contributor
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Message 8 of 8

Re: BT Sport package substantial price increase

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Got through this morning and all sorted,I'll  be reimbursed next month.

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