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Andy_32
Aspiring Contributor
340 Views
Message 1 of 8

BT TV Contract Renewal

Hello

I have noticed that my BT TV contract is coming to an end soon and I'm wondering how do I renew my BT TV contract. 

Thanks

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7 REPLIES 7
-Richie-
Expert
338 Views
Message 2 of 8

Re: BT TV Contract Renewal

You should be able to do it through www.bt.com/mybt or you can call the loyalty team on 0800 800 150.

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Andy_32
Aspiring Contributor
335 Views
Message 3 of 8

Re: BT TV Contract Renewal

When I've checked through the packages for my BT TV, it says that I have to pay £10 a month for BT Sport but I thought BT Sport is free if you have a BT Broadband and Landline package and if I have agreed a new BT TV contract.

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-Richie-
Expert
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Message 4 of 8

Re: BT TV Contract Renewal

BT Sport on BTTV is £10 per month, It's not been free for many years or unless you have 1 of the top 2 tier BTTV packages.

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dfel100
Contributor
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Message 5 of 8

Re: BT TV Contract Renewal

Could BT put when your contracts are due for renewal on your bill as a reminder?

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-Richie-
Expert
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Message 6 of 8

Re: BT TV Contract Renewal


@dfel100wrote:

Could BT put when your contracts are due for renewal on your bill as a reminder?


There are discussions about it, currently no provider is obliged to do so, the onus rests on the customer to make a note of when it ends, based on when it starts and the duration.
You can also check in www.bt.com/mybt for previous orders, your bill also lists the contract duration.

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Distinguished Sage
Distinguished Sage
283 Views
Message 7 of 8

Re: BT TV Contract Renewal

@dfel100 

How to view your contract terms

First of all you need to go to this page. https://www.bt.com/appsordermgmt/secure/listoforders.do
Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

dfel100
Contributor
273 Views
Message 8 of 8

Re: BT TV Contract Renewal

Excellent, thanks Keith, thats really helpful.

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