Our B T package runs out on 24/11/18. We wish to cancel and would like to know if we can cancel before this date without incurring any charges for early cancellation.
Go to Solution.
You have a few options :
1 - Ring BT and ask for a new promotion, just because your contracts ending doesn't mean you have to pay standard prices, discounts are available for existing customers.
2 - If you no longer require line/bb at all then ring up and cancel, 30 days notice is required, you can not switch providers while you have a pending cease on the line.
3 - If you do require line/bb then contact another provider and switch*, switching means you won't go without service.
* If switching make sure the date you join the new provider is on or after the 24th November, otherwise you could pay early termination charges, even if that switch is 1 day before your contract ends.