Hi Mr Saeed,
I can see my colleagues over in the gift team have emailed you with the code and link on Saturday. Once again I'm sorry for problems you've had claiming your gift and I hope this is now resolved to your satisfaction?
Yes, It came through the post a couple of days ago and everything is perfect.
Thank you so much for working this out for me,
Hi @hsaeed2205 thanks for the update and good to hear you have now got this resolved 🙂