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wormy73
Beginner
380 Views
Message 1 of 4

BT mastercard reward card

Hi,

I signed up for BT broadband via U switch in June and was offered a £100 MasterCard reward card. 

my broadband is up and running but when I sign in to my BT account it doesn’t show any rewards. 

can anyone tell me how to rectify this please?

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3 REPLIES 3
NeilO
Moderator
Moderator
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Message 2 of 4

Re: BT mastercard reward card

Hi @wormy73 what date was your broadband connected? The 14 day cooling-off period needs to finish before the reward card can be claimed. 

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wormy73
Beginner
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Message 3 of 4

Re: BT mastercard reward card

Hi,

it was set up on the 19th June 

 

 

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Matt-S
Moderator-Retired
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Message 4 of 4

Re: BT mastercard reward card

Hi @wormy73,

Thanks for getting back to us so quickly.

We will need to take a look into this one for you, I've sent you a private message.

Thanks

Matt

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