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drewb
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Message 1 of 2

BT - renewal of contract confusion

On Monday, I agreed a new 18 month contract with BT due to the pending price rise in Sept.

My contract includes BT Sport free for 18 months as this is currently on offer to new customers.  However, my order (VOL) states that I have BT Sport at a special rate until 2nd January 2019.  Does this mean the order has been processed incorrectly?

 

Thanks

 

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drewb
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Message 2 of 2

Re: BT - renewal of contract confusion

Any mods able to help before I raise a complaint. No response from customer service. Thanks.
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