I've signed up for BT broadband on the 28 dec. 2020, the service went live on the 29th Jan. 2021.
I was sent e-mail with link for the award claim, when i log on to my account via the link i get the massage 'you have no award to claim'.
I have been in touch with BT customer service and was told that a i will receive e-mail to resolve, so far no follow up.
Appreciate any help you can provide.
Solved! Go to Solution.
Hi @ami1, welcome to the forum and sorry you can't claim your reward card. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.
With the help of Moderator's, it's resolved.
I've been issued with £80 gift card.
Thank you very much