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Beginner
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Message 1 of 5

BT reward Card

Hi, my fibre live date was 10th July and the deal I signed up for included a £80 Mastercard, I have now passed the 14 days cooling off period but there are no rewards to claim on my account, can you tell me how I can claim the card please?

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4 REPLIES 4
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Moderator
Moderator
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Message 2 of 5

Re: BT reward Card

Hi VP2, welcome to the forum and sorry you are still not able to claim your reward card. I've sent you a Private Message with info on how to contact the Mod team and we'll be happy to get this claimed for you.

cheers

John

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Beginner
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Message 3 of 5

Re: BT reward Card

Hi John I can't see a second message from you, just the first one asking for account details

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Moderator
Moderator
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Message 4 of 5

Re: BT reward Card

Hi @VP2 sorry for any confusion but there is no second message. I've checked our queue and we have your job in our queue now and one of the team will be in touch as soon as we can.

cheers

John

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Beginner
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Message 5 of 5

Re: BT reward Card

Thank you

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