cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Beth006
Beginner
333 Views
Message 1 of 4

BT reward card and Amazon Voucher

I’ve recently had BT broadband installed (over 2 weeks ago) and have just tried claiming my BT reward card and Amazon voucher (as advertised on the deal I purchased through BT), however when trying to claim these via my BT online account, a message keeps appearing saying I have no rewards to claim. Please can anyone advise how I can get this rectified? Thanks 

0 Ratings
Reply
3 REPLIES 3
DavidM
Moderator
Moderator
321 Views
Message 2 of 4

Re: BT reward card and Amazon Voucher

Hi @Beth006 and welcome.

Sorry you're having problems claiming. Can you just confirm when the order was placed and when you were activated?

Cheers

David

0 Ratings
Reply
Beth006
Beginner
264 Views
Message 3 of 4

Re: BT reward card and Amazon Voucher

Hi Dave, I placed the order on 25/03/2020 and it was activated on 17/04/2020. Thanks 

0 Ratings
Reply
Matt-S
Moderator-Retired
246 Views
Message 4 of 4

Re: BT reward card and Amazon Voucher

Hi @Beth006,

Thanks for getting back to us so quickly.

I've sent you a Private Message with details on how you can get in contact with the mod team so we can look into this for you.

Thanks

Matt

0 Ratings
Reply