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From 22.03.19 until 28.03.19 new to BT customers are eligible for a £50 BT Reward Card when ordering a Broadband Unlimited Package, £50 BT Reward Card when ordering a Superfast Fibre Essential Unlimited Package, £90 BT Reward Card when ordering a Superfast Fibre Unlimited Package, £130 BT Reward Card when ordering a Superfast Fibre 2 Unlimited, Superfast Fibre 3 or 4 Plus Package and a £140 BT Reward Card when ordering an Ultrafast Fibre Plus or 2 Plus Package. Existing BT Broadband customers upgrading to BT Infinity or those adding just BT TV are excluded.
If you Visit Here there is a contact page to get in touch with the reward team directly, fill it out with as much info as possible, including order numbers, account number, contact details and a preffered contact time, the rewards team will get in touch with you.
It's the date the package was ordered, when the service was originally requested, not when the service starts/activated as that will vary depending on if the target address is a stopped line, needs installed or a takeover/transfer.