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Griffon
Aspiring Contributor

on ‎03-01-2019 10h12

283 Views
Message 11 of 14

Re: BT reward card

I am still waiting on the complaints team getting back to me about the same issue 😞

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Griffon
Aspiring Contributor

on ‎15-01-2019 9h54

264 Views
Message 12 of 14

Re: BT reward card

spoke to someone from the giftcard team yesterday who processed my claim, cheers stephen!

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Nickthegreek72
Beginner

on ‎15-01-2019 9h59

261 Views
Message 13 of 14

Re: BT reward card

Good news for you
I have heard nothing from BT whatsoever despite there call centre telling me they would get back to me within 48 hrs.
Can’t say I’m surprised. Very much regretting signing up with them
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Griffon
Aspiring Contributor

on ‎15-01-2019 10h59

251 Views
Message 14 of 14

Re: BT reward card

I had the same, I had one complaint saying they would phone me back within 48hrs and one that said 10days.

When I phoned yesterday, they apologised and said they the rewards team was very short staffed and that someone would phine me back before 6, which they did 🙂

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