BT reward expired before 3 months after installation date.
I've had my BT service up and running from the 31st of January 2020.
When I've signed up I was offered a £90 reward card.
I forgot about it until today - 22nd of April 2020 - and I wanted to claim the reward.
For some reason it's saying that it expired on the 15th of April which is sooner than the 3 months stated in the terms and conditions.
"For BT Broadband customers: You can only claim your BT Reward Card once your broadband is installed - you have 3 months from this date to claim. After 3 months your claim will expire and you will no longer be able to claim. Once claimed you have a year to spend the balance."
Could anyone please advise what to do in this case?