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Kkins
Beginner
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Message 1 of 2

BT rewards Mastercard

My broadband was originally ordered Dec 13th 2019 when a BT reward MasterCard offer of £80 was on, it was not installed and activated until Jan 28th due to there not originally being a free BT telephone line available to install.

I've logged onto my BT rewards many times since the broadband activation and for weeks nothing has shown as being able to claim. Then all of a sudden the page says rewards already claimed - £80 MasterCard at top of page (I've not claimed this). Then at bottom of page it says you can no longer claim this reward, offer expiry March 13th 2020? Please let me know how I can claim the £80 reward mastercard that should be available? Thanks

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT rewards Mastercard

@Kkins 

Unfortunately its not going to be possible at this time, for the forum moderators to investigate these promotions, as they are dealing with priority welfare escalations only.

All you can do is to ring BT, when the situation improves.

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