Hello, I joined BT on 4th. July and understood that I’d be eligible for a 110 BT reward card. The service was live on the 28th. July and until now I’ve not had the card. When I log in there is no card to claim. Please, how do I go about getting the card? Thanks
Thanks for your post and welcome back!
Sorry that you haven't received the £110 reward card included with the package you ordered. As you are having problems claiming for the card we can pick this up and give you a hand from here.
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages