BT rewards

[Mulhepa]

Hello, I joined BT on 4th. July and understood that I’d be eligible for a 110 BT reward card.  The service was live on the 28th. July and until now I’ve not had the card.  When I log in there is no card to claim.  Please, how do I go about getting the card?  Thanks

[CJT80]

@Mulhepa 

have you tried - http://www.bt.com/claimmyreward ?

[Mulhepa]

Thanks, I’ve tried that, but there is nothing to claim, when clearly that’s not the case

[RobbieMac]

Hi @Mulhepa 

Thanks for your post and welcome back!

Sorry that you haven't received the £110 reward card included with the package you ordered.  As you are having problems claiming for the card we can pick this up and give you a hand from here.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie