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Mulhepa
Beginner

on ‎22-10-2020 8h13

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Message 1 of 4

BT rewards

Hello, I joined BT on 4th. July and understood that I’d be eligible for a 110 BT reward card.  The service was live on the 28th. July and until now I’ve not had the card.  When I log in there is no card to claim.  Please, how do I go about getting the card?  Thanks

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3 REPLIES 3
CJT80
Recognised Expert

on ‎22-10-2020 8h16

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Message 2 of 4

Re: BT rewards

@Mulhepa 

have you tried - http://www.bt.com/claimmyreward ?

Kind Regards
CJT80
Say thanks by clicking the Thumbs Up icon. Have I resolved your issue? Click "Mark As Accepted Solution"
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Mulhepa
Beginner

on ‎22-10-2020 8h23

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Message 3 of 4

Re: BT rewards

Thanks, I’ve tried that, but there is nothing to claim, when clearly that’s not the case
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RobbieMac
Moderator
Moderator

on ‎22-10-2020 9h26

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Message 4 of 4

Re: BT rewards

Hi @Mulhepa 

Thanks for your post and welcome back!

Sorry that you haven't received the £110 reward card included with the package you ordered.  As you are having problems claiming for the card we can pick this up and give you a hand from here.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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