cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
NewCustomer01
Beginner
172 Views
Message 1 of 2

BT's Online Order system doesn't work for all post codes ref# con-0067

This is strange. No idea why BT does this. I keep getting ref# con-0067 error when trying to order broadband thru BT's portal. I tried several PC's, browsers etc. no luck. So I thought of trying a different post code, but same phone number and personnel details and it works. I tried this several time and asked BT to cancel the order. So my question is why BT doesn't allow certain post codes on their online ordering system ?

0 Ratings
Reply
1 REPLY 1
Moderator
Moderator
144 Views
Message 2 of 2

Re: BT's Online Order system doesn't work for all post codes ref# con-0067

Hi @NewCustomer01 Sorry to hear about the difficulty you're having placing your order.

 

I can't guarantee that we can get this fixed but if you send us your details we'll see what we can do and get the order for the incorrect address cancelled for you. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

0 Ratings
Reply