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ToxicSox
Beginner
509 Views
Message 1 of 3

BT sending letters saying they’re removing channels

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I’ve just got a letter saying that from the 1st of March 2021, some of my channels won’t be available. It doesn’t specify which channels, just links to www.bt.com/my-by-tv. This doesn’t tell me anything either- just tries selling bundles. 

What’s being removed? Is this like price increases where you have the right to cancel? Not saying I want to cancel, but I’d need to understand what’s being taken away first. 

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StewM
Distinguished Guru
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Message 2 of 3

Re: BT sending letters saying they’re removing channels

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Hi @ToxicSox , take a look this thread. 

Stew

ToxicSox
Beginner
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Message 3 of 3

Re: BT sending letters saying they’re removing channels

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Thanks. Silly how they couldn’t just say so in the letter. 

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