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gg30340
Distinguished Sage
Distinguished Sage
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Message 11 of 14

Re: Back charges


@Jamp wrote:

Of course I agreed to paying in advance, my main argument is the back charges. Obviously I would keep my landline for the broadband. I  should have said my landline phone. I would hopefully then lose the extra charges for caller display, ringback etc. Everyone just uses a mobile these day anyway. That’s providing BT provide that service I will have to check.


They don't. All you can do is stop any additional call package that you may have.

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pottyperson
Distinguished Guru
Distinguished Guru
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Message 12 of 14

Re: Back charges


@Jamp wrote:

Everyone just uses a mobile these day anyway.

Where did you get that from? I've just finished a lengthy call to my home phone.

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Jamp
Beginner
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Message 13 of 14

Re: Back charges

Yes another way BT are unhelpful then

ta for the info

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gg30340
Distinguished Sage
Distinguished Sage
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Message 14 of 14

Re: Back charges


@Jamp wrote:

Yes another way BT are unhelpful then

ta for the info


Let me know when you find an ISP other than Virgin who will provide you broadband without a phone line but I guess they are all just being unhelpful.

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