Been given compensation can have it paid into my bank account

[Stevieboy1]

As I said been given compensation can I have it paid into my bank account 

[Keith_Beddoe]

@Stevieboy1 

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

Compensation is paid as a credit to your bill.

[Stevieboy1]

Yes ok?but I've been on line and it states that when given compensation credit and you take the next bill from it you ask can for the  rest to be payed into your  bank .And people have been getting paid compensation straight into their accounts or either paid by cheque. 

[pottyperson]

You need to call the number given above. The moderators here can help if you meet a dead end thtough the normal channels.

[allanraymond]

This Ofcom link may possibly answer your query: https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/automat...
I take this to mean that unless you agree you want the compensation paid as a credit on your bill you can request an alternative form of payment.