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Message 1 of 3

Being Undercharged!



Need some help here please.


For the last 5 months I haven't been charged correctly.


BT have only being charging me £6 for the TV package and not charging me for the line rental or broadband.


I didn't notice the first time but EACH month since I have rung up and explained to them and they said they would sort it.  the last time I said I don't want to be made to pay the full amount in 1 go due to their continual **bleep**-ups.  Last month was only billed for TV + sport increase.


How can I get this sorted without ringing the useless lot again?


Cheers Phil

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Distinguished Guru
Distinguished Guru
Message 2 of 3

Re: Being Undercharged!

I'm asking the forum moderators to have a look at this for you and they will post contact info here later this morning.

You can click the thumbs up icon below this message if you think it was helpful.
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Message 3 of 3

Re: Being Undercharged!

Hi @hicky56


Welcome to the forum and thanks for your posts!


I'm sorry for the problems you're having with your rental charges and I appreciate the time you have spent on the phone trying to sort this out.


You can send us over your details and we'll give you a hand from here.  Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.





Community ModeratorRobbieMac
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