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Chicharito14
Aspiring Contributor
220 Views
Message 1 of 5

Billing Price

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Hi
Looking at my latest bill, I seem to be getting charged more than the price I agreed to after renegotiating during the September price increases. This is only for BT Sport. I'd prefer to avoid the live billing team as something always goes wrong after speaking to them!
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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Billing Price

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Hi @Chicharito14,

Thanks for your post and welcome back!

Sorry that you feel you have been overcharged.  Have you spoken with anyone since you've posted?  If you still need help post back and we can give you a hand from here.

Cheers,

Robbie

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Chicharito14
Aspiring Contributor
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Message 3 of 5

Re: Billing Price

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Hi Robbie
I've not spoken to anyone since posting, if you guys could help out that would be lovely!
Thanks.
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Moderator
Moderator
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Message 4 of 5

Re: Billing Price

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Hi @Chicharito14,

We will help you. To get in touch with us, click on my user name, view profile, and then copy and paste the link under "Moderation Team Email Address" into your browser.  Complete that form and we'll get back in touch with you. It may take us 1-2 working days before we can get back to you.

Thanks

DanielS

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Moderator
Moderator
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Message 5 of 5

Re: Billing Price

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Hi @Chicharito14 Thanks for taking my call earlier and glad I was able to resolve this matter to your satisfaction.

Cheers
John

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