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nicjs
Aspiring Contributor
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Message 1 of 2

Billing check/renewal or cancellation

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Hi there,

 

I have been looking at my BT Bill and it seems expensive.  I am paying £53.14 a month.

 

consisting of the following:

 

Line Rental at £18.99 a month

 

Package

 

Broadband and Calls £27.35

 

This is made up of Broadband and calls £32.50

 

This is the cost of your Package at £32.50 a month. This gives you:

Calling Plan Unlimited Weekend Calls  (I don't need.. I don't use the home phone at all - we haven't got a land line phone connected

 

Broadband Unlimited BT Infinity 2

Credit: Special offer discount - £ 5.15 

You get your Package at a special rate. We show this on your bill by giving you a refund of £5.15 a month
Your special offer discount lasts for 12 month

 

TV

 

Entertainment Plus £10.00

AMC Channel  £0.00 

Credit: Entertainment Plus discount -£3.20
BT Sport Pack £0.00

 

 

total rental - £ 53.14

 

I phoned BT and they stated that they could reduce by a £1 a month however that is all.  

 

I only watch BT sport and need the unlimited high speed broadband.  For around £10 more per month, I can get SKY including Sky sports/Sky Go and pay the extra to get BT sports through sky.  I am reluctant to leave BT however have looked online as a BT new customer and the amount paid is far cheaper.  Can anyone provide advise before I switch to SKY?  

 

Many thanks,

 

Nick

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Distinguished Sage
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Message 2 of 2

Re: Billing check/renewal or cancellation

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sky are just offering a similar type of new customer discount as you are seeing unfortunately forum rules do not allow posts recommending other providers your current BT bill is correct
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