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Newbie
Posts: 1
Registered: ‎04-05-2013
0

Billing issues need to talk to uk advisor

Have had a billing issue was told we had 3. Months to pay now been told that we were given wrong info and payment is due now and we can't afford that can get know help from Indian advisors at all.
Distinguished Sage
Posts: 51,226
Registered: ‎21-06-2010
0

Re: Billing issues need to talk to uk advisor

Hi

I am sorry to see you are having problems


I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951


They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress


They are a UK based BT specialist team who have a good record at getting problems solved


This is a customer to customer self help forum the only BT presence here are the forum moderators


john46 | BT.com Help Site | BT Service Status
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