I changed my broadband charge etc to £20 (esa) and they charged me £27.why is this
Call customer services on 150 or 0800 800150 and ask them.
I can’t as I have anxiety and can’t talk on phone. I need email really
I'm asking the forum moderators (BT staff) if they can help.
Hi, @tophat5000 welcome to the community and thanks for your posts, I'm sorry to see there is some confusion with your most recent bill. I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.