on 10-01-2019 9h42
Can anyone tell me if I have to pay an exit penalty for broadband if I switch from BT to another provider?
10-01-2019 9h47 - edited 10-01-2019 9h49
Welcome to this user forum.
If you are still in a contract, then there will be charges to pay, plus the deferred cost of any equipment supplied by BT.
See http://bt.custhelp.com/app/answers/detail/a_id/56482/~/thinking-of-leaving-bt%3F
And Find out more about what you'll be charged for cancelling early >
You will also lose your BT email address unless you pay £7.50 a month for BT Premium mail.