Ordered fibre, I had sky fibre in before also! Thank you.
Its not showing any fibre availability on the cabinet, but it could be that the Openreach database has not been updated.
Any existing fibre connection would have been ceased.
You cannot take over an existing fibre connection. The existing connection has to be ceased, and the port in the cabinet freed for the next order, which could be from any provider that uses the Openreach network.
This is probably what is causing the delay, as moving from one provider to another requires a 10 day delay, this is an Ofcom requirement to reduce the incidence of "slamming".