Sorry just seeing your reply. Do you reckon that's why they had to give me a new number?
Yes, that would be the case, as the old number could have belonged to Sky, and as you need a phone line to be working first, it would have been the quickest way to get service. Porting numbers, when possible, can take a long time.
You can always get an update from the Order Live Chat Team
I think you have no option but to wait until all of the Openreach tasks have been completed.
you are much lucky than me. I lost my phone connect this morning and broadband is not being activated. It is really hard to reach BT through the phone. What's wrong with BT?